OurMarket.place
Log InGet Started Free

Privacy Policy

Last updated: February 14, 2026

OurMarket.place ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, business name, and industry type. If you create a team, we collect the names and email addresses of team members you invite.

Business Data

As you use the platform, we store business-related data including product catalogs, inventory levels, sales transactions, employee schedules, financial records, and customer information you enter. This data belongs to you and is scoped to your tenant.

Payment Information

Payment processing is handled by third-party processors (e.g., Stripe). We do not store credit card numbers, bank account numbers, or other sensitive payment information on our servers. We receive only transaction confirmations and metadata necessary for your records.

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, features used, browser type, device information, and IP address. We use this data to improve the platform and diagnose issues.

Cannabis Compliance Data

For businesses using our cannabis compliance features, we process data required for regulatory reporting, including METRC manifests, product tracking numbers, and customer age verification records. This data is handled in accordance with applicable state regulations.

2. How We Use Your Information

  • Provide, maintain, and improve our platform and services
  • Process transactions and send related information
  • Send administrative notifications (service updates, security alerts)
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage trends to improve user experience
  • Detect, prevent, and address fraud and security issues
  • Generate aggregated, anonymized analytics (never shared in identifiable form)
  • Comply with legal obligations and regulatory requirements

3. Data Isolation and Multi-Tenancy

OurMarket.place is a multi-tenant platform. Your business data is logically isolated using row-level security policies enforced at the database level. No other tenant can access your data. Each API request is authenticated and scoped to your tenant.

4. Information Sharing

We do not sell your personal information. We share information only in these circumstances:

  • Service Providers: We use third-party services for payment processing (Stripe), hosting (Vercel, Supabase), analytics, and email delivery. These providers access only the data necessary to perform their services and are bound by contractual obligations.
  • Regulatory Compliance: For cannabis businesses, we transmit required data to state regulatory systems (e.g., METRC) as directed by you and required by law.
  • Legal Requirements: We may disclose information when required by law, subpoena, court order, or government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement industry-standard security measures including:

  • Encryption in transit (TLS 1.3) and at rest (AES-256)
  • Row-level security enforced at the database layer
  • Role-based access controls with principle of least privilege
  • Regular security audits and penetration testing
  • SOC 2 Type II compliant infrastructure providers
  • Automated threat detection and monitoring

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain records for legal, tax, or regulatory purposes.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Export your data in a machine-readable format
  • Opt out of non-essential communications
  • Withdraw consent for data processing where applicable

To exercise these rights, contact us at privacy@ourmarket.place.

8. Cookies and Tracking

We use essential cookies to maintain your session and authentication state. We use analytics tools to understand platform usage. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our platform and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: